At Apna Online Vyapar, we are committed to providing exceptional technical support services to ensure the smooth functioning of your website or application. Our technical support team is dedicated to resolving any issues you may encounter promptly and efficiently.

Scope of Technical Support

Our technical support services are available free of charge for the first year following the development and deployment of your website or application. We address a wide range of issues, including but not limited to:

  1. 404 Error: Page not found.
  2. 403 Error: Access forbidden.
  3. 502 Error: Bad Gateway.
  4. This site can't be reached: Connection issues.
  5. Typo errors: Correcting typographical errors.
  6. Server-side issues: Addressing problems arising from server-side issues if the website is hosted on our servers.

Eligibility Criteria

Clients are eligible for technical support if any of the aforementioned issues occur on their website or application. We strive to resolve these issues within 48 hours of notification. However, if recurring issues persist due to client actions or beyond our control, we reserve the right to provide support only twice for such cases.

Please note that technical support does not cover situations where:

  • The client's website is hosted on a server other than ours, as we cannot control external server issues.
  • Data deletion or modifications made by the client lead to website malfunctioning.
  • Application issues occur unless the application fails to open.

Not Eligibility Criteria

  • If client using own server, then technical support is not valid in any condition
  • If client delete website files or any thing then this is client fault
  • If client give website credential to any other development & designing company or any freelancer.

Additional Services

  • For any modifications or additions to the website or application, including new features, additional charges may apply.
  • Website management services, including regular updates to content (text, images, videos), can be provided at an additional cost. Please contact our support team for details.

Contact Us

For any technical support inquiries or assistance, please contact our support team at +91-9871047523.